Which phase of Crisis Incident Stress Management helps relate symptoms to the event and emphasizes positive reactions?

• A. Closure/Re-Entry
• B. Teaching Phase
• C. Fact Phase
• D. Thought Phase

Answer: (B)

In Crisis Incident Stress Management, the phase that centers on helping people see how their symptoms relate to what happened and on promoting positive ways of coping is the Teaching Phase. This stage provides psychoeducation about typical stress reactions, links those reactions to the crisis so they don’t feel random or frightening, and emphasizes that such responses are normal and manageable. It also teaches practical coping strategies to support resilience and positive adjustment, such as relaxation techniques, social support, and a plan for returning to normal routines. Other phases focus on different tasks: the Fact Phase is about gathering objective details of the event, the Thought Phase focuses on cognitive processing and reframing thoughts, and Closure/Re-Entry concentrates on winding down the immediate response and facilitating a smooth return to daily life.