Which phase in Crisis Incident Stress Management involves discussing known facts and dispelling rumors?

• A. Thought Phase
• B. Teaching Phase
• C. Fact Phase
• D. Closure/Re-Entry

Answer: (C)

In Crisis Incident Stress Management, the phase that centers on sharing what is known and dispelling rumors is the Fact Phase. This stage aims to reduce uncertainty and misinformation by communicating accurate details about what happened, what is known, what remains uncertain, and how people can stay safe. Providing clear, consistent information helps stabilize emotions, builds trust, and minimizes the spread of rumors that can heighten anxiety.

The Thought Phase focuses on recognizing and processing thoughts and feelings, helping individuals name their cognitive and emotional reactions rather than conveying facts. The Teaching Phase provides coping strategies and psychoeducation about stress management. The Closure/Re-Entry phase supports a return to normal routines and ongoing follow-up after the immediate response.